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Nurse Wellness Shipping Policy

Thank you for shopping with Nurse Wellness. We are dedicated to delivering your wellness products quickly, safely, and reliably. Please review our shipping guidelines and procedures outlined below.

1. Order Processing

  • Processing Time:
    Orders are typically processed within 1-2 business days (Monday–Friday), excluding holidays and weekends. Orders received after our daily cutoff time may be processed the following business day.

  • Order Confirmation:
    Once your order is placed, you will receive an email confirmation containing your order details and an estimated shipping timeframe.

2. Shipping Methods & Delivery Times

  • Standard Shipping:

    • Delivery Time: Estimated within 5-7 business days.

    • Cost: As listed at checkout.

  • Expedited Shipping:

    • Delivery Time: Estimated within 2-3 business days.

    • Cost: As listed at checkout.

  • Overnight Shipping:

    • Delivery Time: Next business day for orders placed before the cutoff time.

    • Cost: As listed at checkout.

Note: All estimated delivery times are guidelines and may vary due to factors beyond our control, including weather conditions, carrier delays, and peak shipping seasons. For international orders, additional delays may occur due to customs processing.

3. Order Tracking

  • Tracking Information:
    Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number and a link to the carrier’s website. You can use this information to follow your order’s progress.

  • Carrier Services:
    We partner with reputable shipping carriers to ensure timely delivery. If you have any inquiries regarding your shipment, please contact the carrier directly or reach out to our customer service team.

4. Shipping Address & Changes

  • Accurate Information:
    Please ensure your shipping address is accurate and complete to avoid delays. Nurse Wellness is not responsible for packages that are undeliverable due to incorrect or incomplete addresses.

  • Modifications:
    If you need to change your shipping address after placing an order, please contact us immediately. We will make every effort to accommodate your request, but we cannot guarantee changes if the order has already been processed for shipment.

5. International Shipping

  • Availability:
    International shipping is prohibited.

6. Shipping Issues & Delays

  • Carrier Delays:
    While we strive to ensure the prompt delivery of your order, please note that delivery times are estimates and delays may occur due to carrier issues or external factors beyond our control.

  • Missing or Damaged Items:
    If your package arrives damaged or any items are missing, please contact our customer service within 7 business days of delivery. We will work with you to resolve the issue by arranging a replacement, refund, or initiating a carrier claim.

7. Contact Us

For any questions or shipping-related concerns, please reach out to us using the following contact details:

Thank you for choosing Nurse Wellness for your health and wellness needs. We appreciate your business and look forward to serving you with excellence.

This Shipping Policy is subject to change without notice. Please refer to our website for the most up-to-date information.

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